Live Orders
Watch every order move in real time
One live board for every channel and every branch — placed, preparing, out, delivered.
Every channel in one queue
Web, app, QR table and counter orders on a single board, tagged by source.
Status at a glance
See what is stuck before the customer calls to ask about it.
Across all branches
Filter to one outlet or watch the whole group during a rush.
The live board — every channel, auto-updating.
The screen an owner actually leaves open
During service, the useful question is not "what did we sell yesterday" — it is "what is happening right now, and is anything stuck". The live board answers that in one glance.
Late orders surface themselves rather than waiting for a complaint, which turns a refund into a phone call you made first.
History when you need to check a claim
Every order keeps its full timeline: when it was placed, when the kitchen bumped it, when the rider collected and delivered it, and who touched it along the way.
That makes customer disputes and staff questions a matter of looking something up rather than reconstructing it.
What you get
- Real-time order board with status columns
- Filter by branch, channel and order type
- Order detail with full item and payment breakdown
- Manual status override when something goes wrong
- Late-order highlighting
- Full searchable order history
Commission-free · live in about a week
Live Orders — common questions
Anything else you want to know? Message us and a real person will answer.
Works well with
- Kitchen Display (KDS)Orders flow straight to the kitchen, colour-coded by how long they have been waiting.Read more
- Delivery & Rider FleetAssign riders, track them live on a map, and deliver on time — without a marketplace.Read more
- Multi-BranchOne login, every branch — with the numbers rolled up and the detail one click away.Read more
Further reading
- What marketplace commission actually costs a restaurantA 25% commission usually exceeds the net margin on the order it is taken from. Here is how to work out the real number for your own restaurant — and what to do about it.Read the article
- QR code ordering: where it helps, and where it quietly hurtsQR dine-in ordering lifts average order value in specific situations and damages the experience in others. A straight guide to knowing which one you are in.Read the article
- Kitchen display vs paper tickets: what actually changesPaper tickets fail in three predictable ways. Here is what a kitchen display fixes, what it does not, and how to move a kitchen across without a disastrous first week.Read the article
Ready to run your restaurant smarter?
Book a free demo and see Berryin working with your own menu.